GENERAL SHIPPING INFO

WE SHIP THROUGHOUT AUSTRALIA AND WORLDWIDE VIA AUSPOST. 

ONCE YOUR PARCEL HAS BEEN SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH A TRACKING NUMBER. ALL ORDERS ARE SHIPPED FROM OUR MELBOURNE, AUSTRALIA HQ AND ARE A FLAT RATE OF $10AUD FOR DOMESTIC ORDERS AND $30AUD FOR ALL INTERNATIONAL ORDERS. 

PLEASE NOTE THAT ANY ADDITIONAL DUTIES AND TAXES INCURRED AT CUSTOMS ARE NOT INCLUDED IN OUR SHIPPING COST AND ARE THE RESPONSIBILITY OF THE CUSTOMER.

PROCESSING AND SHIPPING TIMES

PLEASE ALLOW UP TO 2 BUSINESS DAYS FOR ORDER PROCESSING. STANDARD SHIPMENTS ARE SENT VIA AUSTRALIA POST AND ESTIMATED GROUND DELIVERY TIME WITHIN AUSTRALIA IS 2-7 BUSINESS DAYS ONCE SHIPPED.

INTERNATIONAL SHIPMENTS

INTERNATIONAL SHIPMENTS MAY TAKE UP TO 4 WEEKS TO ARRIVE DEPENDING ON YOUR LOCATION AND MAY INCUR ADDITIONAL TAXES, DUTIES, AND BROKERAGE FEES UPON ARRIVAL. THE CUSTOMER'S TOTAL PURCHASE PRICE DOES NOT INCLUDE ADDITIONAL TAXES, DUTIES, AND ADDITIONAL FEES ASSOCIATED WITH CUSTOMS CLEARING. UNFORTUNATELY, WE CANNOT BE HELD RESPONSIBLE FOR ANY UNFORESEEN DELAYS AND ADDITIONAL FEES APPLIED TO INTERNATIONAL SHIPMENTS. IF YOU DON'T SEE YOUR COUNTRY DURING CHECKOUT, PLEASE CONTACT HELLO@SABITHELABEL.COM

LOST OR DAMAGED SHIPMENTS

IT IS THE CUSTOMER'S RESPONSIBILITY TO ENSURE THAT A SAFE AND SECURE DELIVERY ADDRESS IS PROVIDED AND THAT ALL SHIPPING INFORMATION IS ENTERED ACCURATELY. WE ARE UNABLE TO REFUND OR REPLACE ORDERS DUE TO INCORRECT SHIPPING ADDRESSES, LEFT, LOST, OR STOLEN PACKAGES. WE WILL NOT BE HELD LIABLE FOR LOST PACKAGES ONCE PROOF OF DELIVERY HAS BEEN RECEIVED, HOWEVER, PLEASE CONTACT US RIGHT AWAY AND WE WILL DO WHATEVER WE CAN TO HELP YOU LOCATE YOUR PACKAGE. IF YOUR ORDER ARRIVES IN DAMAGED CONDITION, PLEASE CONTACT US AT HELLO@SABITHELABEL.COM WITH YOUR ORDER NUMBER AND PHOTOS OF THE DAMAGE WITHIN 48 HOURS OF RECEIVING FOR FURTHER ASSISTANCE.